The LETC Difference

Because your care should feel human from the very first contact.

At Lisa Eaton Therapy & Coaching, we believe therapy should feel personal, responsive, and grounded in real human connection. In a time when large tech-driven platforms are trying to automate mental health care, we remain deeply committed to a different model: one built on expertise, empathy, and genuine relationship.

Here’s how we bring that to life at LETC.

1. Diverse Expertise and Perspectives

Our therapists come from a wide range of professional and personal backgrounds — across states, cultures, identities, and life experiences — giving us a broad and nuanced lens for understanding the people we serve. Between us, we speak three languages and hold specialized certifications in ADHD, trauma treatment, drug and alcohol recovery, and dialectical behavior therapy (DBT).

Our experience spans psychiatric hospitals, detox and treatment centers, police departments, community mental health, trauma crisis centers, schools, hospice, and domestic violence shelters. That diversity gives us a broad and nuanced lens for understanding the people we serve.

2. Fast, Personal Access to Care

You shouldn’t have to wait weeks for a response when you’re ready for help. Our intake coordinator, BettyJo, responds to inquiries lightning-fast — usually within 24 hours. Clients regularly tell us how surprised they are to hear back so quickly after struggling to even get a call returned elsewhere.

3. Concierge-Level Availability (Without the Waitlist)

Because we’re a private-pay practice, our therapists aren’t overbooked or limited by insurance panels. That means shorter wait times, more flexibility, and a level of personal attention you rarely find in larger, insurance-based settings.

We also offer a range of specialized services that set us apart, including couples and family therapy, SRS and ESA letters, immigration evaluation services, therapy for first responders, and deep expertise in complex trauma and neurodivergence.

4. Real Connection, Not Algorithms

Many large “name-brand” therapy platforms use data-driven systems to match clients with therapists. But healing isn’t something to automate, and you’re more than a search filter.

At LETC, your match is made by a real person who listens carefully and pairs you with a therapist whose approach truly fits your needs. And you’ll stay with that same therapist over time, building a relationship that deepens your progress, not a series of disconnected sessions.

5. Staying Human in a High-Tech World

AI tools and mental health apps can serve a purpose between sessions, but they can’t replace the care, insight, and emotional safety that come from a human relationship.

Real therapy involves nuance, empathy, and connection — things no algorithm can replicate. When it comes to your mental health, you deserve more than automated advice. You deserve to be seen, understood, and supported by a real person who cares.